Nexaweb
Bangalore Lab • Online
System v2.6
Verified Production Case Study // Healthcare & NDIS

Heartis — NDIS Disability & Healthcare Support

Built an empathetic, high-trust digital platform for Australian NDIS and elderly care services, focusing on human-centered accessibility and frictionless intake.

Healthcare NDIS Australia WCAG Accessibility High-Trust UX Care Intake
DEPLOYMENT // HEARTIS AUSTRALIA
Verified Business Impact
100% WCAG AA Accessibility Compliance & +210% Participant Onboarding
Production Verified
Client
Heartis Australia
Sydney & Melbourne, Australia
Launch Year
2026
Healthcare & NDIS
  • Scope Delivered Healthcare Web Architecture,...
  • Live Domain heartis.com.au
https://heartis.com.au
Heartis — NDIS Disability & Healthcare Support Live Platform Screenshot
Engineering Breakdown

From Bottleneck to High-Converting Flagship

How our Bangalore engineering and design team solved Heartis Australia's core digital challenges.

01

The Business & Technical Challenge

NDIS participants and families needed an ultra-accessible, trustworthy, and clear portal to navigate complex support services and book assessments.

Primary Objective

Eliminate user friction, elevate brand authority, and engineer a scalable platform capable of converting organic and paid traffic.

02

What Nexaweb Engineered & Delivered

Engineered a compassionate design system with high-contrast accessibility toggles, clear service pathway trees, and encrypted participant enquiry forms.

  • Passed strict Australian NDIS digital accessibility guidelines (WCAG 2.1 AA)
  • 210% surge in intake appointments and care plan evaluations
  • Clear multi-location service directory across Sydney and Victoria
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